Refund policy

Returns

You have 14 days from delivery to request a return. Items must be unworn, unwashed, with original tags and packaging. Used or damaged items will not be accepted or will receive a reduced refund.

How to return

Log in to your account and request a return from your order. Do not send items back without an approved request — they will not be accepted.

Return shipping

You pay for return shipping and are responsible for the package until we receive it. We recommend a tracked service. Original shipping costs are refunded only where required by law.

Faulty or wrong items

If your item arrives damaged, defective or wrong, email us at contact@meliodasworld.com within 14 days of delivery with photos, and we will cover the return.

Refunds

Once we receive and inspect your return, we refund to your original payment method within 14 days.

Cancellations

Orders can be cancelled until they are shipped.

Your rights

This policy does not affect your statutory rights under EU or other applicable consumer law.